CONTACT US

Talk to a real person.

We’re a working workshop in Salt Lake City — the person who answers helped make what you’re ordering.

⚡ We reply within hours during production hours (Mon–Fri, 8–6 MST) — usually much faster.

Live chat

Replies in minutes during production hours. After hours, your message is first in the queue when we’re back.

Start ChattingMon–Fri, 8–6 MST

Email

Best for anything with attachments, artwork, or detail — answered within hours on production days.

[email protected]Replies within hours, Mon–Fri

Phone

If we’re on the production floor, leave a voicemail and we’ll return your call as soon as possible.

(801) 784-8481Mon–Fri, 9–6 MST

Order status

Real-time tracking for placed orders — no need to wait for a reply.

Track Your OrderOr browse the FAQ →

FAQ

Find quick answers about shipping, returns, personalization, and more.

Browse FAQShipping, returns & more

Send us a message

Tell us what you need and we’ll reply within one business day — usually within a few hours.

Corporate & bulk orders

Volume pricing, per-recipient engraving, one invoice. The quote form is the fastest route for 10+ gifts — you’ll have a proof and quote within 24 hours.

REQUEST A QUOTE →

CORPORATE OFFICE

2825 E Cottonwood Parkway, Suite 500
Salt Lake City, UT 84121
Mail & general correspondence

PRODUCTION & WORKSHOP

922 South 500 West, Suite #A
Salt Lake City, UT 84101
Send returns here

Support hours
Monday–Friday, 8:00am–6:00pm MST
Closed weekends & major holidays

Retailer or engraving business? Apply for a wholesale account →