How can we help?

Most orders ship within 24 hours. Personalized items get a free preview first, usually the same day; they ship within 24 hours of your approval. Free standard shipping on orders over $49 takes about 3–5 business days; every product page shows the estimated arrival date, and faster shipping is available at checkout.

Yes, on every personalized item, at no charge. We email a preview of your exact design — engraving, print, portrait, or layout — and wait for your approval, with revisions included until it looks right. Nothing is made until you say so.

Non-personalized items: 30 days from delivery, unused, in original condition; return shipping and a restocking fee are deducted from the refund. Personalized items can’t be returned unless we made an error — and if we did, we fix it fast. Full returns policy →

Yes. Shipping is calculated at checkout by destination and weight; delivery typically takes 5–15 business days. Duties and taxes are charged by your country on arrival and aren’t included in our shipping.

Yes, up until your preview is approved (or, for non-personalized items, until it ships). After approval your order goes straight into production and can’t be changed or cancelled — so if anything’s off in the preview, tell us before you approve.

Every piece is cut from real wood, so grain, color, and live-edge shape vary from the photo — that’s the material, not a defect. Want to pick your board? Message us before you order and we’ll send photos of what’s on the shelf.

Yes — which one fits depends on where the items are going.

If you’re sending gifts to clients, employees, or home buyers, that’s corporate gifting. There’s no minimum, volume pricing starts at 10 pieces, and we can engrave each gift with a different name and ship it to each recipient. Request a quote

If you’re buying to resell — a shop, restaurant, or engraving business — that’s wholesale: blank, unengraved product at trade pricing, with a 100-unit minimum per item. Apply for a wholesale account