Olive wood utensils and a wooden cutting board.

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Thank you for shopping with us!

At Forest Decor, we strive to provide efficient and reliable shipping to ensure your orders reach you in a safe and timely manner. Below is an overview of our shipping policy:

Shipping

All orders, including custom engraving orders, are typically processed and shipped within 24 hours of purchase. For bulk orders of up to 50 units, such as cutting boards with logos, we aim to ship within 24-48 hours. Larger orders exceeding 50 units may require an additional 2-3 days for processing. Please note that if customers request a custom design or proof during order processing, there may be a delay of up to 3 days.

We offer free standard shipping for all orders over $49, which typically delivers within 3-4 business days. However, for those seeking faster delivery, we provide the option to upgrade shipping at checkout. We highly recommend customers consider upgrading their shipping, especially during peak seasons like the holiday season, to avoid any unexpected delays.

International Orders

International shipping prices vary by territory. See the shipping costs and speeds at checkout.

Standard international shipping for Canada and Europe typically takes 4-15 business days, the rest of the world 8-15 business days.

Please note the BUYER is responsible for all duties and taxes accessed by your country. Potential duties and taxes are not included in your shipping price.

Proof Orders

If you requested a design proof for your custom order, we will follow-up with an email before your item is completed and shipped. Please note that if we don’t receive a response regarding the proof, we may process and send your order after 72 hours without an approval. In general, orders including a proof request can delay the order 1-3 business days.

Rush Processing

Orders requesting rush processing before 12pm EST are processed and dispatched on the same day. However, if you requested a design proof along with the rush processing, the order may or may not be able to ship the same day due to the additional work and waiting time involved. Additionally, if your order involves complex recipe cleanup, custom design artwork (such as a logo cutting board without having necessary engraving file) or quantity of items over 20, it will generally be dispatched only the following day. Rush processing in these cases prioritizes immediate attention, ensuring faster completion compared to orders without this priority.

Modifying an Order After Placement

Should adjustments be necessary after placing your order—be it changing personalized details, updating the address, or seeking cancellation—kindly reach out to us as soon as possible. While we will do our best to accommodate your requests, once an order enters production, it won’t be possible to make any modifications or cancellations. 

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Get in touch with us if you have any questions or inquiries.

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